We are looking for a Chief Operating Officer who will be responsible for coordinating business operations, and administration processes, ensuring good relationships with clients, overseeing the hiring and training of team members, supervising quality assurance, strategizing process improvements, identifying business opportunities, and monitoring financial activities to ensure growth goals and strategy are followed through on a company-wide level. S/he is a natural leader and will lead employees with an example while helping the organisation at large remain compliant, efficient and profitable in business.

Responsibilities:

• Oversee daily operations and the work of executives
• Develop actionable business strategies and plans.
• Directly oversee operations, HR, and finance, and partner with the CEO on general management of the business/organization.
• Complement a CEO’s experience or management style
• Establish policies and procedures that promote company culture and vision
• Analyze and interpret data and metrics to evaluate the performance
• Create reports for the management
• Take the lead in expansion activities
• Analyze internal operations and identify areas of process enhancement
• Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
• Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
• Maintain and build trusted relationships with key customers, clients, vendors, partners, and stakeholders
• Evaluate and decide upon key investments in equipment, infrastructure, and talent.
• Communicate strategy and results to the unit’s employees.
• Report key results to corporate officers.
• Engage with corporate officers in broader organizational strategic planning.

Qualification and Skills:

• Bachelor’s degree in business administration, the management or related field
• A Master’s degree in business administration or a related field is an added advantage
• At least 5-7 years of proven experience in executive leadership positions
• Fundraising experience
• International business experience
• Leadership skills, with steadfast resolve and personal integrity
• Understanding of advanced business planning and regulatory issues
• A solid grasp of data analysis and performance metrics
• Ability to diagnose problems quickly and have foresight into potential issues
• Detailed knowledge of industry trends and market behaviour.

Please Note: This is a fully Onsite position, not currently available for remote or hybrid.